Sometimes the touch screen of your Alcatel A5 doesn’t work anymore. Indeed, when you have dropped, if the touch screen has cracked, it can happen that the touch of Alcatel A5 no longer works at all. But without the touch of your mobile, it is fairly challenging to do anything. That’s why we made the decision to make this tiny article to solve the touch of your Alcatel A5. We will 1st see what are the different tips to fix the touch screen of your Alcatel A5. We’ll see in a second time what you must do if our ways do not work.
Tips on how to repair the touch screen of your Alcatel A5 if it doesn’t work anymore?
Make sure the Alcatel A5 screen is clean
One of the first of all things to do once the touch screen of your Alcatel A5 no longer works is to check if the screen is clean. In truth, it may happen that a simple dirt or stain causes the touch screen of the phone to malfunction. You should clean the screen of your Alcatel A5 before attempting to use touch. In cases where it still doesn’t work, you can go to the next step.
Force restart of your Alcatel A5
When touch screen doesn’t function, oftentimes the technique is to restart the Alcatel A5. But without the touch screen, it is not necessarily easy to restart the phone. That’s why we advise you to do a forced restart. To achieve this, you should hold down the POWER button and the Volume Down button for 7 seconds.
Turn off the SD card from your Alcatel A5
If your screen is not damaged, it might happen that this is an application that’s problematic. Indeed, it may happen that an application comes into conflict with a function of your Alcatel A5 and oftentimes make malfunction the touch of the phone. So, if you turn off the SD card , you will be capable to learn about in case it is an application that’s at the root of the problem. In cases where this is not the circumstance, you can proceed to the next step.
Turn off the protective film when you have one
A poorly positioned or worn protective film may oftentimes cause touch screen malfunctions. To be certain that the situation doesn’t result from there, we advise you to turn off the protection of your screen.
What if the touch screen of your Alcatel A5 still doesn’t function?
Reset the Alcatel A5
In case you have tried all the previous steps and the touch screen of your Alcatel A5 still doesn’t function, we advise you to reset your Alcatel A5. In truth, it oftentimes occurs that a reset of the mobile phone makes the touch screen function function again. If you have no clue how to reset the telephone, you can read our tutorial: how to reset your Alcatel A5
Make use of the brand’s after sales service
In cases where still nothing is carried out, it is that the situation surely comes from the hardware. In this circumstance, we advise you to operate the warranty in case it is still possible. If this is not the circumstance, you can bring your Alcatel A5 in a specialized store or utilize the after-sales service of the brand.
