Sometimes the touch screen of your Alcatel A3 does not work anymore. Indeed, when you have dropped, in cases where the touch screen has cracked, it may happen that the touch of Alcatel A3 no longer functions at all. Nevertheless without the touch of your cellphone, it is incredibly challenging to do anything. That is why we decided to make this small guide to solve the touch of your Alcatel A3. We will see at first what are the diverse tips to fix the touch screen of your Alcatel A3. We will see in a second time what you must do in cases where our techniques do not work.
How to repair the touch screen of your Alcatel A3 in cases where it does not work anymore?
Make sure the Alcatel A3 screen is clean
1 of the 1st things to do when the touch screen of your Alcatel A3 no longer works is to check if the screen is clean. Indeed, it may happen that a simple dirt or stain causes the touch screen of the mobile to malfunction. You should clean the screen of your Alcatel A3 before attempting to use touch. Whenever it still does not work, you’re able to go to the next step.
Force restart of your Alcatel A3
When touch screen does not function, at times the solution is to restart the Alcatel A3. Nevertheless without the touch screen, it is not necessarily easy to restart the phone. That is why we advise you to do a forced restart. To achieve this, you need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel A3
If your screen is not damaged, it might happen that this is an app that is problematic. Indeed, it can happen that an app comes into conflict with a function of your Alcatel A3 and at times make malfunction the touch of the phone. Thus, if you remove the SD card , you will be able to see if it is an app that is at the root of the problem. Whenever this is not the case, you’re able to proceed to the next step.
Remove the protective film when you have one
A poorly positioned or worn protective film can at times cause touch screen malfunctions. To make sure that the problem does not sourced from there, we advise you to remove the protection of your screen.
What if the touch screen of your Alcatel A3 still does not function?
Reset the Alcatel A3
In case you have tried all the previous steps and the touch screen of your Alcatel A3 still does not function, we advise you to reset your Alcatel A3. Indeed, it at times happens that a reset of the phone makes the touch screen function function again. If you do not know the right way to reset the mobile phone, you’re able to read our tutorial: the right way to reset your Alcatel A3
Use the brand’s just after sales service
Whenever still nothing is carried out, it is that the problem surely comes from the hardware. In this case, we advise you to operate the warranty if it is still likely. If this is not the case, you’re able to bring your Alcatel A3 in a specialized store or utilize the after-sales service of the brand.
