Oftentimes the touch screen of your Alcatel 5 does not work anymore. Indeed, if you have dropped, if the touch screen has cracked, it can happen that the touch of Alcatel 5 no longer functions at all. But without the touch of your telephone, it’s fairly complicated to do anything. That is why we decided to make this tiny tutorial to repair the touch of your Alcatel 5. We will initially see what are the different tips to fix the touch screen of your Alcatel 5. We’ll see in a second time what you have to do if our methods do not work.
The right way to repair the touch screen of your Alcatel 5 if it does not work anymore?
Make sure the Alcatel 5 screen is clean
1 of the 1st things to do once the touch screen of your Alcatel 5 no longer works is to test if the screen is clean. In fact, it may happen that a basic dirt or stain causes the touch screen of the cellphone to malfunction. You should clean the screen of your Alcatel 5 before attempting to use touch. If it still does not work, you can actually go to the next step.
Force restart of your Alcatel 5
When touch screen does not function, in some cases the solution is to restart the Alcatel 5. But without the touch screen, it’s not necessarily simple to restart the phone. That is why we advise you to do a forced restart. To accomplish this, you will need to hold down the POWER button and the Volume Down button for 7 seconds.
Remove the SD card from your Alcatel 5
If your screen is not damaged, it may possibly happen that this is an application that is problematic. Indeed, it can happen that an application comes into conflict with a function of your Alcatel 5 and in some cases make malfunction the touch of the phone. Thus, in case you turn off the SD card , you will be capable to learn about when it is an application that is at the root of the problem. If this is not the circumstance, you can actually proceed to the next step.
Remove the protective film if you have one
A poorly positioned or worn protective film can in some cases cause touch screen malfunctions. To make sure that the problem does not originate from there, we advise you to turn off the security of your screen.
What if the touch screen of your Alcatel 5 still does not function?
Reset the Alcatel 5
When you have tried all the previous steps and the touch screen of your Alcatel 5 still does not function, we advise you to reset your Alcatel 5. In fact, it in some cases occurs that a reset of the cellphone makes the touch screen function function again. If you have no idea how to reset the phone, you can actually read our tuto: how to reset your Alcatel 5
Make use of the brand’s just after sales service
If still nothing is completed, it’s that the problem surely comes from the hardware. In this circumstance, we advise you to operate the warranty when it is still likely. If this is not the circumstance, you can actually bring your Alcatel 5 in a specialized shop or make use of the after-sales service of the brand.
