From time to time, the Sony Xperia ZL displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from a lot of places. So, so that youre able to connect properly to the Wifi network with your Sony Xperia ZL, we decided to produce this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Sony Xperia ZL. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Sony Xperia ZL has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia ZL
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia ZL may display the text message: Authentication or authentication error . In cases where the issue comes from there, the answer is straightforward. Simply forget about the Wifi network in your Sony Xperia ZL. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s carried out, youre able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Sony Xperia ZL because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Sony Xperia ZL. In cases where it still will not function, go to the next trick.
Retype Password
From time to time the authentication problem comes from the solution you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Sony Xperia ZL. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many pc problems, the solution is at times incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia ZL. Then try to reconnect with your Sony Xperia ZL.
Check box settings
In cases where non-e of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Sony Xperia ZL again to Wifi. In cases where the authentication issue persists, we advise that you contact your service provider or a telephone retail store.
