Sony Xperia Z5: Wifi Authentication Problem

At times, the Sony Xperia Z5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from several places. So, so that you can connect properly to the Wifi network with your Sony Xperia Z5, we decided to produce this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Sony Xperia Z5. At last, we will see what it truly is important to do and check on your Wifi box.

How to proceed when the Sony Xperia Z5 has an authentication problem on the Wifi network

Forget the Wifi network on your Sony Xperia Z5

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia Z5 may display the text message: Authentication or authentication error . In the event that the problem comes from there, the solution is quite simple. Just forget about the Wifi network in your Sony Xperia Z5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. If the problem is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Sony Xperia Z5 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You may then try to reconnect to the Wifi network with your Sony Xperia Z5. In the event that it still does not function, go to the next trick.

Retype Password

At times the authentication problem comes from the technique you type the Wifi network password. Indeed, it truly is sometimes subtle to type a password Wifi on its Sony Xperia Z5. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in a great many pc problems, the solution is occasionally very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia Z5. After that try to reconnect with your Sony Xperia Z5.

Check box settings

In the event that non-e of the previous solutions did function, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Sony Xperia Z5 again to Wifi. In the event that the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.