You have just acquired an Sony Xperia Z5 and when you turn it on, it displays the following error text: SIM card not recognized. At times the Sony Xperia Z5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Sony Xperia Z5 directly back. In fact, there are many tips to solve this issue. We will for that reason observe in this tuto, what are the things to do and check so that the SIM card is recognized on your Sony Xperia Z5.
How to proceed when the SIM card is not recognized on my Sony Xperia Z5
Whenever the SIM card is not recognized on your Sony Xperia Z5, below is a list of things that can help you determine the source of the issue, observe repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Sony Xperia Z5 is to wash it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the phone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Sony Xperia Z5
At times the issue may possibly sourced from the tracking of the SIM card. In fact, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Sony Xperia Z5 from reading the SIM card. To solve this issue, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue originates from the SIM card, you can test it on another phone and you will have your answer. In case it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Sony Xperia Z5
Whenever the two previous steps do not give anything, it is actually required to test another SIM card to find out in the event that the issue originates from the card. In fact, in the event that other SIM card work on the Sony Xperia Z5, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.
Verify that your Sony Xperia Z5 is not Simlocker
When you have tried many SIM cards on the Sony Xperia Z5 and none are recognized, the smartphone could possibly be Simlocker. It indicates that the Sony Xperia Z5 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.
Check that the problem doesn’t sourced from the ROM installed on the Sony Xperia Z5
This part mainly concerns the people who root the Sony Xperia Z5 to install a ROM that is not original. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Sony Xperia Z5 and the SIM card back to one of your operator’s shops.
