Sony Xperia Z: Wifi Authentication Problem

At times, the Sony Xperia Z displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from many places. So, so that you’re able to connect properly to the Wifi network with your Sony Xperia Z, we decided to produce this tuto. So we will observe together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you must do on the Sony Xperia Z. Finally, we will see what it is required to do and check on your Wifi box.

How to proceed when the Sony Xperia Z has an authentication problem on the Wifi network

Forget the Wifi network on your Sony Xperia Z

If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia Z may display the text: Authentication or authentication error . If perhaps the issue comes from there, the answer is quite easy. Simply forget about the Wifi network in your Sony Xperia Z. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s done, you’re able to try again to connect to the Wifi network. In the event that the issue is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Sony Xperia Z because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Sony Xperia Z. If perhaps it still does not work, go to the next trick.

Retype Security password

At times the authentication problem originates from the method you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Sony Xperia Z. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many pc problems, the solution is occasionally very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia Z. Then try to reconnect with your Sony Xperia Z.

Check box settings

If perhaps none of the previous solutions did work, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. Then try to connect your Sony Xperia Z again to Wifi. If perhaps the authentication issue remains, we advise that you contact your service provider or a telephone store.