Sony Xperia XZ2: Unrecognized SIM card
You have just bought an Sony Xperia XZ2 and when you turn it on, it displays the following error text message: SIM card not recognized. Oftentimes the Sony Xperia XZ2 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Sony Xperia XZ2 directly back. Certainly, there are several techniques to fix this problem. We will consequently find out in this content, what are the things to do and confirm in order that the SIM card is recognized on your Sony Xperia XZ2.
How to proceed when the SIM card is not recognized on my Sony Xperia XZ2
In the event that the SIM card is not recognized on your Sony Xperia XZ2, below is a list of things that will help you discover the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Sony Xperia XZ2 is to wash it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Sony Xperia XZ2
Oftentimes the problem may originate from the location of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Sony Xperia XZ2 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different telephone
To find out if the problem originates from the SIM card, youre able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Sony Xperia XZ2
In the event that the two previous steps do not give anything, it’s necessary to test a different SIM card to find out in cases where the problem originates from the card. Certainly, in cases where other SIM card work on the Sony Xperia XZ2, it’s because the problem originates from the card. Otherwise, it’s at the level of the telephone that we will have to look.
Check that your Sony Xperia XZ2 is not Simlocker
If you have tried several SIM cards on the Sony Xperia XZ2 and non-e are recognized, the telephone could possibly be Simlocker. It indicates that the Sony Xperia XZ2 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem will not originate from the ROM installed on the Sony Xperia XZ2
This part mainly concerns the people who root the Sony Xperia XZ2 to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we recommend you to bring your Sony Xperia XZ2 and the SIM card back to one of your operator’s shops.