At times, the Sony Xperia XZ displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially sourced from several places. So, so that you can actually connect properly to the Wifi network with your Sony Xperia XZ, we decided to write this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you need to do on the Sony Xperia XZ. Finally, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Sony Xperia XZ has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia XZ
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Sony Xperia XZ may display the text: Authentication or authentication error . If the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your Sony Xperia XZ. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Sony Xperia XZ because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Sony Xperia XZ. If it still does not function, go to the next trick.
Retype Security password
At times the authentication problem originates from the method you type the Wifi network security password. Indeed, it can be sometimes subtle to type a security password Wifi on its Sony Xperia XZ. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is occasionally incredibly simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia XZ. After that try to reconnect with your Sony Xperia XZ.
Check box settings
If non-e of the previous answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the case, select this option. After that try to connect your Sony Xperia XZ again to Wifi. If the authentication problem carries on, we advise that you contact your service provider or a telephone retail store.
