You have just acquired an Sony Xperia XZ and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Sony Xperia XZ does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Sony Xperia XZ directly back. Indeed, there are a lot of tips to solve this trouble. We will therefore see in this tuto, what are the things to do and check in order that the SIM card is recognized on your Sony Xperia XZ.
What to do when the SIM card is not recognized on my Sony Xperia XZ
In cases where the SIM card is not recognized on your Sony Xperia XZ, below is a list of things which could help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Sony Xperia XZ is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Sony Xperia XZ
Occasionally the trouble may originate from the location of the SIM card. In truth, it often happens that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Sony Xperia XZ from reading the SIM card. To solve this trouble, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the trouble originates from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Sony Xperia XZ
In cases where the two previous steps do not give anything, it can be important to test a different SIM card to find out in cases where the trouble originates from the card. Indeed, in cases where other SIM card work on the Sony Xperia XZ, it can be because the trouble originates from the card. Otherwise, it can be at the level of the cellphone that we will have to look.
Confirm that your Sony Xperia XZ is not Simlocker
In case you have tried a lot of SIM cards on the Sony Xperia XZ and non-e are recognized, the cellphone may perhaps be Simlocker. It indicates that the Sony Xperia XZ will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net which could do that.
Check that the problem doesn’t originate from the ROM installed on the Sony Xperia XZ
This part mainly concerns the people who root the Sony Xperia XZ to install a ROM that is not original. In cases where this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we recommend you to bring your Sony Xperia XZ and the SIM card back to one of your operator’s shops.
