Select Page

Sometimes, the Sony Xperia XA2 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you can connect properly to the Wifi network with your Sony Xperia XA2, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you need to do on the Sony Xperia XA2. At last, we will see what it is required to do and check on your Wifi box.

How to proceed when the Sony Xperia XA2 has an authentication problem on the Wifi network

Forget the Wifi network on your Sony Xperia XA2

If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Sony Xperia XA2 may display the message: Authentication or authentication error . If the trouble comes from there, the solution is very simple. Simply forget about the Wifi network in your Sony Xperia XA2. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you can try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Sony Xperia XA2 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is extremely simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Sony Xperia XA2. If it still does not work, go to the next trick.

Retype Security password

Sometimes the authentication problem comes from the way you type the Wifi network security password. In truth, it is sometimes subtle to type a security password Wifi on its Sony Xperia XA2. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many computer problems, the solution is sometimes extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia XA2. Then try to reconnect with your Sony Xperia XA2.

Check box settings

If none of the previous solutions did work, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the case, select this option. Then try to connect your Sony Xperia XA2 again to Wifi. If the authentication trouble continues, we highly recommend that you contact your service provider or a telephone store.