Oftentimes, the Sony Xperia XA displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from many places. So, so that you may connect properly to the Wifi network with your Sony Xperia XA, we decided to produce this tuto. So we will discover together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the Sony Xperia XA. Finally, we will see what it is actually required to do and check on your Wifi box.
What to do when the Sony Xperia XA has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia XA
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Sony Xperia XA may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Just forget about the Wifi network in your Sony Xperia XA. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is done, you may try again to connect to the Wifi network. If the trouble is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Sony Xperia XA because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Sony Xperia XA. In cases where it still doesn’t work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the way you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Sony Xperia XA. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is at times very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia XA. After that try to reconnect with your Sony Xperia XA.
Check box settings
In cases where non-e of the prior answers did work, the problem may be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. After that try to connect your Sony Xperia XA again to Wifi. In cases where the authentication trouble continues, we advise that you contact your service provider or a telephone store.
