Sony Xperia E5: Wifi Authentication Problem

From time to time, the Sony Xperia E5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially sourced from a lot of places. So, so that you’re able to connect properly to the Wifi network with your Sony Xperia E5, we decided to write this guide. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Sony Xperia E5. At last, we will see what it is important to do and check on your Wifi box.

How to proceed when the Sony Xperia E5 has an authentication problem on the Wifi network

Forget the Wifi network on your Sony Xperia E5

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Sony Xperia E5 may display the message: Authentication or authentication error . In the event that the problem comes from there, the answer is quite easy. Just forget about the Wifi network in your Sony Xperia E5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, you’re able to try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Sony Xperia E5 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Sony Xperia E5. In the event that it still doesn’t work, go to the next trick.

Retype Security password

From time to time the authentication problem originates from the technique you type the Wifi network security password. Indeed, it is sometimes subtle to type a security password Wifi on its Sony Xperia E5. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in many laptop problems, the solution is at times incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia E5. After that try to reconnect with your Sony Xperia E5.

Check box settings

In the event that none of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Sony Xperia E5 again to Wifi. In the event that the authentication problem continues, we recommend that you contact your service provider or a telephone store.