At times, the Sony Xperia E displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly result from many places. So, so that you may connect properly to the Wifi network with your Sony Xperia E, we decided to write this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the Sony Xperia E. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Sony Xperia E has an authentication problem on the Wifi network
Forget the Wifi network on your Sony Xperia E
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Sony Xperia E may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Sony Xperia E. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is completed, you may try again to connect to the Wifi network. If the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Sony Xperia E because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is very basic. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Sony Xperia E. In the event that it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem comes from the solution you type the Wifi network password. In fact, it is sometimes subtle to type a password Wifi on its Sony Xperia E. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is oftentimes very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Sony Xperia E. Then try to reconnect with your Sony Xperia E.
Check box settings
In the event that none of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. Then try to connect your Sony Xperia E again to Wifi. In the event that the authentication trouble carries on, we recommend that you contact your service provider or a telephone store.
