Sony Xperia C5: Wifi Authentication Problem

At times, the Sony Xperia C5 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by several places. So, so that you’re able to connect properly to the Wifi network with your Sony Xperia C5, we decided to write this tuto. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you need to do on the Sony Xperia C5. Finally, we will see what it’s important to do and check on your Wifi box.

What to do when the Sony Xperia C5 has an authentication problem on the Wifi network

Forget the Wifi network on your Sony Xperia C5

If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Sony Xperia C5 may display the text message: Authentication or authentication error . If perhaps the trouble comes from there, the answer is quite simple. Just forget about the Wifi network in your Sony Xperia C5. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s carried out, you’re able to try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Sony Xperia C5 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Sony Xperia C5. If perhaps it still doesn’t work, go to the next trick.

Retype Security password

At times the authentication problem originates from the solution you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Sony Xperia C5. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several laptop problems, the solution is from time to time extremely simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Sony Xperia C5. After that try to reconnect with your Sony Xperia C5.

Check box settings

If perhaps none of the prior solutions did work, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. After that try to connect your Sony Xperia C5 again to Wifi. If perhaps the authentication trouble remains, we highly recommend that you contact your service provider or a telephone store.