Sometimes, the Samsung XCover 4 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from several places. So, so that you can actually connect properly to the Wifi network with your Samsung XCover 4, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the Samsung XCover 4. Finally, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the Samsung XCover 4 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung XCover 4
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung XCover 4 may display the text: Authentication or authentication error . In cases where the trouble comes from there, the answer is straightforward. Simply forget about the Wifi network in your Samsung XCover 4. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you can actually try again to connect to the Wifi network. If perhaps the trouble is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Samsung XCover 4 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Samsung XCover 4. In cases where it still will not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the method you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Samsung XCover 4. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is sometimes very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung XCover 4. After that try to reconnect with your Samsung XCover 4.
Check box settings
In cases where non-e of the prior answers did function, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your Samsung XCover 4 again to Wifi. In cases where the authentication trouble continues, we suggest that you contact your service provider or a telephone retail store.
