Oftentimes, the Samsung Galaxy Xcover 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by many places. So, so that you can actually connect properly to the Wifi network with your Samsung Galaxy Xcover 2, we decided to produce this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you have to do on the Samsung Galaxy Xcover 2. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Samsung Galaxy Xcover 2 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy Xcover 2
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy Xcover 2 may display the message: Authentication or authentication error . In cases where the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Samsung Galaxy Xcover 2. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. If perhaps the problem is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Samsung Galaxy Xcover 2 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy Xcover 2. In cases where it still will not work, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the method you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Samsung Galaxy Xcover 2. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is sometimes very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy Xcover 2. After that try to reconnect with your Samsung Galaxy Xcover 2.
Check box settings
In cases where none of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Samsung Galaxy Xcover 2 again to Wifi. In cases where the authentication problem carries on, we highly recommend that you contact your service provider or a telephone store.
