Sometimes, the Samsung Galaxy S6 Active displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially come from a lot of places. So, so that you can actually connect properly to the Wifi network with your Samsung Galaxy S6 Active, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you must do on the Samsung Galaxy S6 Active. At last, we will see what it is required to do and check on your Wifi box.
How to proceed when the Samsung Galaxy S6 Active has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy S6 Active
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy S6 Active may display the message: Authentication or authentication error . If the problem comes from there, the solution is straightforward. Just forget about the Wifi network in your Samsung Galaxy S6 Active. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is done, you can actually try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Samsung Galaxy S6 Active because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Samsung Galaxy S6 Active. If it still will not work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the solution you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Samsung Galaxy S6 Active. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is sometimes incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy S6 Active. Then try to reconnect with your Samsung Galaxy S6 Active.
Check box settings
If non-e of the prior solutions did work, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. Then try to connect your Samsung Galaxy S6 Active again to Wifi. If the authentication problem continues, we recommend that you contact your service provider or a telephone retail store.
