You have just purchased an Samsung Galaxy S6 Active and when you turn it on, it displays the following error message: SIM card not recognized. From time to time the Samsung Galaxy S6 Active does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Samsung Galaxy S6 Active directly back. In fact, there are several tricks to fix this trouble. We will consequently see in this tuto, what are the things to do and check in order that the SIM card is recognized on your Samsung Galaxy S6 Active.
How to proceed when ever the SIM card is not recognized on my Samsung Galaxy S6 Active
In cases where the SIM card is not recognized on your Samsung Galaxy S6 Active, below is a list of things that could help you determine the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Samsung Galaxy S6 Active is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Samsung Galaxy S6 Active
From time to time the trouble may originate from the location of the SIM card. Actually, it often occurs that tiny metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Samsung Galaxy S6 Active from reading the SIM card. To fix this trouble, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the trouble comes from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Samsung Galaxy S6 Active
In cases where the two previous steps do not give anything, it’s necessary to test another SIM card to find out in the event that the trouble comes from the card. In fact, in the event that other SIM card work on the Samsung Galaxy S6 Active, it’s because the trouble comes from the card. Otherwise, it’s at the level of the mobile phone that we will have to look.
Confirm that your Samsung Galaxy S6 Active is not Simlocker
When you have tried several SIM cards on the Samsung Galaxy S6 Active and none are recognized, the mobile phone may perhaps be Simlocker. This means that the Samsung Galaxy S6 Active will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that could do that.
Check that the problem will not originate from the ROM installed on the Samsung Galaxy S6 Active
This part mainly concerns the people who root the Samsung Galaxy S6 Active to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We suggest that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we advise you to bring your Samsung Galaxy S6 Active and the SIM card back to one of your operator’s shops.
