From time to time, the Samsung Galaxy S5 Neo displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from a lot of places. So, so that you can connect properly to the Wifi network with your Samsung Galaxy S5 Neo, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you have to do on the Samsung Galaxy S5 Neo. At last, we will see what it is actually important to do and check on your Wifi box.
What to do when the Samsung Galaxy S5 Neo has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy S5 Neo
If perhaps the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy S5 Neo may display the text message: Authentication or authentication error . If perhaps the problem comes from there, the solution is quite simple. Simply forget about the Wifi network in your Samsung Galaxy S5 Neo. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Samsung Galaxy S5 Neo because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy S5 Neo. If perhaps it still does not function, go to the next trick.
Retype Password
From time to time the authentication problem originates from the technique you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its Samsung Galaxy S5 Neo. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of computer problems, the solution is at times very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy S5 Neo. After that try to reconnect with your Samsung Galaxy S5 Neo.
Check box settings
If perhaps none of the previous answers did function, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. After that try to connect your Samsung Galaxy S5 Neo again to Wifi. If perhaps the authentication problem remains, we suggest that you contact your service provider or a telephone retail store.