You have just acquired an Samsung Galaxy S10 E and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Samsung Galaxy S10 E does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Samsung Galaxy S10 E directly back. Indeed, there are many techniques to solve this problem. We will for that reason find out in this tuto, what are the stuff to do and confirm in order that the SIM card is recognized on your Samsung Galaxy S10 E.
How to proceed when the SIM card is not recognized on my Samsung Galaxy S10 E
In the event that the SIM card is not recognized on your Samsung Galaxy S10 E, below is a list of stuff that can help you determine the source of the problem, find out repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Samsung Galaxy S10 E is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Samsung Galaxy S10 E
Occasionally the problem may possibly be caused by the tracking of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Samsung Galaxy S10 E from reading the SIM card. To solve this problem, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem comes from the SIM card, you’re able to test it on a different phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.
Try another SIM card on your Samsung Galaxy S10 E
In the event that the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out if the problem comes from the card. Indeed, if other SIM card function on the Samsung Galaxy S10 E, it truly is because the problem comes from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.
Confirm that your Samsung Galaxy S10 E is not Simlocker
In case you have tried many SIM cards on the Samsung Galaxy S10 E and none are recognized, the smartphone could be Simlocker. This means that the Samsung Galaxy S10 E will recognize only the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.
Check that the problem will not be caused by the ROM installed on the Samsung Galaxy S10 E
This part mainly concerns the people who root the Samsung Galaxy S10 E to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we advise you to bring your Samsung Galaxy S10 E and the SIM card back to 1 of your operator’s shops.
