From time to time, the Samsung Galaxy J7 2017 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by several places. So, so that you can actually connect properly to the Wifi network with your Samsung Galaxy J7 2017, we decided to produce this guide. So we will see together what to do and where to look to solve this issue of Wifi authentication. We will see at first what you must do on the Samsung Galaxy J7 2017. At last, we will see what it truly is necessary to do and check on your Wifi box.
How to proceed when the Samsung Galaxy J7 2017 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy J7 2017
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung Galaxy J7 2017 may display the text message: Authentication or authentication error . If the issue comes from there, the solution is very simple. Simply forget about the Wifi network in your Samsung Galaxy J7 2017. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. In the event that the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Samsung Galaxy J7 2017 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is incredibly simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can then try to reconnect to the Wifi network with your Samsung Galaxy J7 2017. If it still does not work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the solution you type the Wifi network password. In truth, it truly is sometimes subtle to type a password Wifi on its Samsung Galaxy J7 2017. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in many pc problems, the solution is sometimes incredibly simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy J7 2017. Then try to reconnect with your Samsung Galaxy J7 2017.
Check box settings
If none of the previous solutions did work, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . If this is not the case, choose this option. Then try to connect your Samsung Galaxy J7 2017 again to Wifi. If the authentication issue remains, we suggest that you contact your service provider or a telephone store.
