Oftentimes, the Samsung Galaxy J2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly originate from many places. So, so that you can connect properly to the Wifi network with your Samsung Galaxy J2, we decided to write this tuto. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the Samsung Galaxy J2. At last, we will see what it is actually necessary to do and check on your Wifi box.
What to do when the Samsung Galaxy J2 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy J2
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy J2 may display the text: Authentication or authentication error . Whenever the trouble comes from there, the answer is quite simple. Just forget about the Wifi network in your Samsung Galaxy J2. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it is done, you can try again to connect to the Wifi network. If perhaps the trouble is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Samsung Galaxy J2 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Samsung Galaxy J2. Whenever it still doesn’t function, go to the next trick.
Retype Password
Oftentimes the authentication problem comes from the solution you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Samsung Galaxy J2. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many pc problems, the solution is occasionally very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy J2. After that try to reconnect with your Samsung Galaxy J2.
Check box settings
Whenever none of the previous answers did function, the problem might be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . Whenever this is not the circumstance, choose this option. After that try to connect your Samsung Galaxy J2 again to Wifi. Whenever the authentication trouble remains, we suggest that you contact your service provider or a telephone retail store.
