Samsung Galaxy Grand Prime: Unrecognized SIM card

You have just bought an Samsung Galaxy Grand Prime and when you turn it on, it displays the following error message: SIM card not recognized. Oftentimes the Samsung Galaxy Grand Prime does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Samsung Galaxy Grand Prime directly back. Certainly, there are a lot of tips to solve this trouble. We will for that reason find out in this article, what are the things to do and verify to ensure the SIM card is recognized on your Samsung Galaxy Grand Prime.unrecognized-sim-card-Samsung-Galaxy-Grand-Prime

What to do when the SIM card is not recognized on my Samsung Galaxy Grand Prime

If the SIM card is not recognized on your Samsung Galaxy Grand Prime, below is a list of things that may help you determine the source of the trouble, find out repairing the trouble.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Samsung Galaxy Grand Prime is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Samsung Galaxy Grand Prime

Oftentimes the trouble might sourced from the location of the SIM card. In fact, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Samsung Galaxy Grand Prime from reading the SIM card. To solve this trouble, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on another phone

To find out if the trouble comes from the SIM card, you can test it on another phone and you will have your answer. When it is not recognized on other devices, you can modify the SIM card.

Try another SIM card on your Samsung Galaxy Grand Prime

If the two previous steps do not give anything, it is actually important to test another SIM card to find out in cases where the trouble comes from the card. Certainly, in cases where other SIM card function on the Samsung Galaxy Grand Prime, it is actually because the trouble comes from the card. Otherwise, it is actually at the level of the phone that we will have to look.

Verify that your Samsung Galaxy Grand Prime is not Simlocker

If you have tried a lot of SIM cards on the Samsung Galaxy Grand Prime and non-e are recognized, the phone might be Simlocker. It indicates that the Samsung Galaxy Grand Prime will recognize simply the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that may do that.

Check that the problem does not sourced from the ROM installed on the Samsung Galaxy Grand Prime

This part mainly concerns the people who root the Samsung Galaxy Grand Prime to install a ROM that is not initial. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after setting up fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.

If nothing works

If all the above solutions do not work, we advise you to bring your Samsung Galaxy Grand Prime and the SIM card back to one of your operator’s shops.