You may have launched the camera on your Samsung Galaxy Grand Prime and it shows an error message. Thus, in cases where the camera of your Samsung Galaxy Grand Prime no longer works, unfortunately you can actually no longer take pictures. To solve this problem, we decided to describe to you the steps to follow so that the camera of your Samsung Galaxy Grand Prime works again. Thus we will see what you must do in cases where the camera app on your Samsung Galaxy Grand Prime shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
What to do when the camera does your Samsung Galaxy Grand Prime no longer works?
1- Restart your Samsung Galaxy Grand Prime
It is actually the first of all thing to do once the Samsung Galaxy Grand Prime camera is not working is to restart the phone. Certainly, it occurs sometimes that the issue is due to a basic bug. Once this is the circumstance, a tiny restart will resolve the issue. If it still doesn’t work, you can actually go to the next step.
2- Update your applications
Oftentimes the camera application will not work mainly because it has not been updated . Thus you can actually update by going to Google Play and finally in My video games and apps. If the app is already up to date or it still doesn’t work, go to the next step.
3- Empty the camera application cache of your Samsung Galaxy Grand Prime
It may be that the issue originates from the cache of the Samsung Galaxy Grand Prime photo app. To solve the problem it’s enough to empty the cache of the app. To get this done, you have to go to the Samsung Galaxy Grand Prime settings menu. When there, just click & nbsp; Apps & Notifications, then & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and select Empty cache. Then try to restart the app.
4- Restart the Samsung Galaxy Grand Prime in secure mode
If non-e of the previous steps work, it probably means that an app that is installed on your Samsung Galaxy Grand Prime is conflicting with the camera . To know in cases where this is the case, you must restart your Samsung Galaxy Grand Prime in secure mode. To find out how, read our tuto: Ways to start Samsung Galaxy Grand Prime in secure mode. After getting started, you need to try to launch the camera application. If it works properly, it indicates that a recently installed app is in conflict. We therefore recommend you to uninstall the latest applications and test if it works.
