Samsung Galaxy Core Prime: Wifi Authentication Problem

Occasionally, the Samsung Galaxy Core Prime displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially be caused by several places. So, so that you’re able to connect properly to the Wifi network with your Samsung Galaxy Core Prime, we decided to write this tuto. So we will discover together what to do and where to look to resolve this problem of Wifi authentication. We will see at first what you have to do on the Samsung Galaxy Core Prime. At last, we will see what it truly is required to do and check on your Wifi box.

What to do when the Samsung Galaxy Core Prime has an authentication problem on the Wifi network

Forget the Wifi network on your Samsung Galaxy Core Prime

If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Samsung Galaxy Core Prime may display the message: Authentication or authentication error . If perhaps the trouble comes from there, the answer is quite simple. Simply forget about the Wifi network in your Samsung Galaxy Core Prime. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s carried out, you’re able to try again to connect to the Wifi network. If the trouble is not fixed, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Samsung Galaxy Core Prime because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Samsung Galaxy Core Prime. If perhaps it still doesn’t work, go to the next trick.

Retype Password

Occasionally the authentication problem comes from the technique you type the Wifi network security password. In truth, it truly is sometimes subtle to type a security password Wifi on its Samsung Galaxy Core Prime. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many computer problems, the solution is occasionally extremely simple. In truth, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy Core Prime. Then try to reconnect with your Samsung Galaxy Core Prime.

Check box settings

If perhaps none of the previous solutions did work, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the circumstance, select this option. Then try to connect your Samsung Galaxy Core Prime again to Wifi. If perhaps the authentication trouble persists, we recommend that you contact your service provider or a telephone retail store.