Occasionally, the Samsung Galaxy C7 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from a lot of places. So, so that youre able to connect properly to the Wifi network with your Samsung Galaxy C7, we decided to produce this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Samsung Galaxy C7. Finally, we will see what it is necessary to do and check on your Wifi box.
What to do when the Samsung Galaxy C7 has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy C7
In cases where the Wi-Fi network to which you want to connect has been changed since your last authentication, your Samsung Galaxy C7 may display the text message: Authentication or authentication error . In cases where the problem comes from there, the answer is very simple. Just forget about the Wifi network in your Samsung Galaxy C7. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, youre able to try again to connect to the Wifi network. If perhaps the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Samsung Galaxy C7 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is very simple. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You can actually then try to reconnect to the Wifi network with your Samsung Galaxy C7. In cases where it still will not work, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the way you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Samsung Galaxy C7. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is oftentimes very simple. Indeed, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Samsung Galaxy C7. Then try to reconnect with your Samsung Galaxy C7.
Check box settings
In cases where non-e of the prior answers did work, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. Then try to connect your Samsung Galaxy C7 again to Wifi. In cases where the authentication problem carries on, we advise that you contact your service provider or a telephone store.
