Sometimes, the Samsung Galaxy Ace Plus displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially result from a lot of places. So, so that youre able to connect properly to the Wifi network with your Samsung Galaxy Ace Plus, we decided to produce this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Samsung Galaxy Ace Plus. Finally, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the Samsung Galaxy Ace Plus has an authentication problem on the Wifi network
Forget the Wifi network on your Samsung Galaxy Ace Plus
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Samsung Galaxy Ace Plus may display the text message: Authentication or authentication error . In the event that the issue comes from there, the answer is quite simple. Just forget about the Wifi network in your Samsung Galaxy Ace Plus. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, youre able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a issue of authentication Wifi on the Samsung Galaxy Ace Plus because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. Youre able to then try to reconnect to the Wifi network with your Samsung Galaxy Ace Plus. In the event that it still does not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the solution you type the Wifi network security password. Indeed, it is actually sometimes subtle to type a security password Wifi on its Samsung Galaxy Ace Plus. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of pc problems, the solution is at times incredibly simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Samsung Galaxy Ace Plus. After that try to reconnect with your Samsung Galaxy Ace Plus.
Check box settings
In the event that none of the previous solutions did function, the problem may be found to be on the box of your provider. It will consequently be important to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Samsung Galaxy Ace Plus again to Wifi. In the event that the authentication issue persists, we recommend that you contact your service provider or a telephone store.
