Oftentimes, the Polaroid Topaz displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can connect properly to the Wifi network with your Polaroid Topaz, we decided to produce this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Polaroid Topaz. Finally, we will see what it’s necessary to do and check on your Wifi box.
How to proceed when the Polaroid Topaz has an authentication problem on the Wifi network
Forget the Wifi network on your Polaroid Topaz
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Polaroid Topaz may display the text message: Authentication or authentication error . If perhaps the trouble comes from there, the answer is quite easy. Simply forget about the Wifi network in your Polaroid Topaz. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it’s carried out, you can try again to connect to the Wifi network. In the event that the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a trouble of authentication Wifi on the Polaroid Topaz because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Polaroid Topaz. If perhaps it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the method you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Polaroid Topaz. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is from time to time very simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Polaroid Topaz. Then try to reconnect with your Polaroid Topaz.
Check box settings
If perhaps none of the previous answers did function, the problem could be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. Then try to connect your Polaroid Topaz again to Wifi. If perhaps the authentication trouble persists, we highly recommend that you contact your service provider or a telephone retail store.
