Phone Pro: Wifi Authentication Problem

Oftentimes, the Phone Pro displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by several places. So, so that you can actually connect properly to the Wifi network with your Phone Pro, we decided to produce this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you must do on the Phone Pro. Finally, we will see what it is actually important to do and check on your Wifi box.

What to do when the Phone Pro has an authentication problem on the Wifi network

Forget the Wifi network on your Phone Pro

Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Phone Pro may display the message: Authentication or authentication error . Whenever the issue comes from there, the answer is fairly simple. Just forget about the Wifi network in your Phone Pro. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s done, you can actually try again to connect to the Wifi network. If perhaps the issue is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Phone Pro because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Phone Pro. Whenever it still doesn’t function, go to the next trick.

Retype Password

Oftentimes the authentication problem originates from the technique you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Phone Pro. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many laptop problems, the solution is oftentimes very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Phone Pro. Then try to reconnect with your Phone Pro.

Check box settings

Whenever none of the previous solutions did function, the problem may be found to be on the box of your provider. It will therefore be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. Then try to connect your Phone Pro again to Wifi. Whenever the authentication issue remains, we advise that you contact your service provider or a telephone retail store.