Nokia Lumia 920: Wifi Authentication Problem

From time to time, the Nokia Lumia 920 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly result from many places. So, so that you’re able to connect properly to the Wifi network with your Nokia Lumia 920, we decided to produce this guide. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you have to do on the Nokia Lumia 920. Finally, we will see what it’s required to do and check on your Wifi box.

How to proceed when the Nokia Lumia 920 has an authentication problem on the Wifi network

Forget the Wifi network on your Nokia Lumia 920

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Nokia Lumia 920 may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is very simple. Simply forget about the Wifi network in your Nokia Lumia 920. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, you’re able to try again to connect to the Wifi network. In the event that the problem is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Nokia Lumia 920 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very basic. You should find a synchronization button to press. When ever this is done, a light will most of the time start blinking. You may after that try to reconnect to the Wifi network with your Nokia Lumia 920. In cases where it still will not function, go to the next trick.

Retype Password

From time to time the authentication problem comes from the technique you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Nokia Lumia 920. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in many pc problems, the solution is sometimes very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Nokia Lumia 920. Then try to reconnect with your Nokia Lumia 920.

Check box settings

In cases where non-e of the prior answers did function, the problem could possibly be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. Then try to connect your Nokia Lumia 920 again to Wifi. In cases where the authentication problem carries on, we recommend that you contact your service provider or a telephone retail store.