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At times, the Nokia Lumia 830 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you’re able to connect properly to the Wifi network with your Nokia Lumia 830, we decided to produce this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you have to do on the Nokia Lumia 830. Finally, we will see what it truly is necessary to do and check on your Wifi box.

How to proceed when the Nokia Lumia 830 has an authentication problem on the Wifi network

Forget the Wifi network on your Nokia Lumia 830

If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Nokia Lumia 830 may display the message: Authentication or authentication error . If the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Nokia Lumia 830. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is completed, you’re able to try again to connect to the Wifi network. If the problem is not resolved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Nokia Lumia 830 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is very simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You’re able to after that try to reconnect to the Wifi network with your Nokia Lumia 830. If it still doesn’t function, go to the next trick.

Retype Password

At times the authentication problem comes from the solution you type the Wifi network password. In fact, it truly is sometimes subtle to type a password Wifi on its Nokia Lumia 830. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in several computer problems, the solution is occasionally very simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Nokia Lumia 830. After that try to reconnect with your Nokia Lumia 830.

Check box settings

If non-e of the prior solutions did function, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. After that try to connect your Nokia Lumia 830 again to Wifi. If the authentication problem remains, we recommend that you contact your service provider or a telephone store.