Sometimes, the Nokia Lumia 720 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from several places. So, so that youre able to connect properly to the Wifi network with your Nokia Lumia 720, we decided to produce this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at 1st what you have to do on the Nokia Lumia 720. At last, we will see what it is important to do and check on your Wifi box.
How to proceed when the Nokia Lumia 720 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 720
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Nokia Lumia 720 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the answer is very simple. Just forget about the Wifi network in your Nokia Lumia 720. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s completed, youre able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a trouble of authentication Wifi on the Nokia Lumia 720 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Nokia Lumia 720. In the event that it still does not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the technique you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Nokia Lumia 720. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several laptop problems, the solution is occasionally incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Nokia Lumia 720. Then try to reconnect with your Nokia Lumia 720.
Check box settings
In the event that non-e of the previous answers did function, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. Then try to connect your Nokia Lumia 720 again to Wifi. In the event that the authentication trouble remains, we advise that you contact your service provider or a telephone store.
