Sometimes, the Nokia Lumia 635 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you may connect properly to the Wifi network with your Nokia Lumia 635, we decided to produce this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you must do on the Nokia Lumia 635. At last, we will see what it is actually required to do and check on your Wifi box.
How to proceed when the Nokia Lumia 635 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 635
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Nokia Lumia 635 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the solution is very simple. Simply forget about the Wifi network in your Nokia Lumia 635. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. If perhaps the trouble is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Nokia Lumia 635 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually very simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Nokia Lumia 635. In the event that it still does not function, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it is actually sometimes subtle to type a security password Wifi on its Nokia Lumia 635. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several computer problems, the solution is oftentimes very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Nokia Lumia 635. After that try to reconnect with your Nokia Lumia 635.
Check box settings
In the event that non-e of the prior answers did function, the problem may be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Nokia Lumia 635 again to Wifi. In the event that the authentication trouble carries on, we suggest that you contact your service provider or a telephone store.
