Sometimes, the Nokia Lumia 620 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by a lot of places. So, so that you may connect properly to the Wifi network with your Nokia Lumia 620, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you have to do on the Nokia Lumia 620. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Nokia Lumia 620 has an authentication problem on the Wifi network
Forget the Wifi network on your Nokia Lumia 620
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Nokia Lumia 620 may display the message: Authentication or authentication error . Whenever the problem comes from there, the solution is fairly simple. Just forget about the Wifi network in your Nokia Lumia 620. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. If the problem is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Nokia Lumia 620 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Nokia Lumia 620. Whenever it still doesn’t work, go to the next trick.
Retype Security password
Sometimes the authentication problem comes from the method you type the Wifi network security password. Indeed, it’s sometimes subtle to type a security password Wifi on its Nokia Lumia 620. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several pc problems, the solution is at times very simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Nokia Lumia 620. Then try to reconnect with your Nokia Lumia 620.
Check box settings
Whenever none of the prior answers did work, the problem might be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . Whenever this is not the circumstance, select this option. Then try to connect your Nokia Lumia 620 again to Wifi. Whenever the authentication problem remains, we advise that you contact your service provider or a telephone retail store.
