You have just purchased an Nokia 500 and when you turn it on, it displays the following error text message: SIM card not recognized. Occasionally the Nokia 500 does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Nokia 500 directly back. Indeed, there are a lot of techniques to solve this issue. We will therefore find out in this content, what are the stuff to do and confirm to ensure that the SIM card is recognized on your Nokia 500.
What to do when ever the SIM card is not recognized on my Nokia 500
In the event that the SIM card is not recognized on your Nokia 500, below is a list of stuff that will help you identify the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Nokia 500 is to wash it up. In truth, it may happen that dirt partially prevents the contact between the SIM card and the smartphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Nokia 500
Occasionally the issue may result from the location of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Nokia 500 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the issue originates from the SIM card, you can test it on another phone and you will have your answer. If it is not recognized on other devices, you can change the SIM card.
Try another SIM card on your Nokia 500
In the event that the two previous steps do not give anything, it’s necessary to test another SIM card to find out in the event that the issue originates from the card. Indeed, in the event that other SIM card function on the Nokia 500, it’s because the issue originates from the card. Otherwise, it’s at the level of the mobile phone that we will have to look.
Confirm that your Nokia 500 is not Simlocker
If you have tried a lot of SIM cards on the Nokia 500 and none are recognized, the mobile phone could be Simlocker. It indicates that the Nokia 500 will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the internet that will do that.
Check that the problem does not result from the ROM installed on the Nokia 500
This part mainly concerns the people who root the Nokia 500 to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.
In the event that nothing works
In the event that all the above solutions do not work, we recommend you to bring your Nokia 500 and the SIM card back to 1 of your operator’s shops.
