Sometimes, the Nexus 5 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can possibly be caused by several places. So, so that you can actually connect properly to the Wifi network with your Nexus 5, we decided to write this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you have to do on the Nexus 5. Finally, we will see what it can be important to do and check on your Wifi box.
How to proceed when the Nexus 5 has an authentication problem on the Wifi network
Forget the Wifi network on your Nexus 5
In cases where the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Nexus 5 may display the text: Authentication or authentication error . In cases where the problem comes from there, the solution is fairly simple. Just forget about the Wifi network in your Nexus 5. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s done, you can actually try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Nexus 5 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When ever this is done, a light will normally start blinking. You may after that try to reconnect to the Wifi network with your Nexus 5. In cases where it still doesn’t work, go to the next trick.
Retype Password
Sometimes the authentication problem originates from the way you type the Wifi network security password. Certainly, it can be sometimes subtle to type a security password Wifi on its Nexus 5. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many pc problems, the solution is oftentimes very simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Nexus 5. After that try to reconnect with your Nexus 5.
Check box settings
In cases where non-e of the previous solutions did work, the problem could possibly be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . In cases where this is not the circumstance, select this option. After that try to connect your Nexus 5 again to Wifi. In cases where the authentication problem persists, we advise that you contact your service provider or a telephone retail store.
