You may have launched the camera on your Neffos X9 and it displays an error message. Thus, in cases where the camera of your Neffos X9 no longer works, regrettably you may no longer take photos. To resolve this problem, we decided to describe to you the steps to follow so that the camera of your Neffos X9 works again. Thus we will see what you should do in cases where the camera app on your Neffos X9 shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
What to do when the camera does your Neffos X9 no longer works?
1- Restart your Neffos X9
It can be the 1st thing to do when the Neffos X9 camera is not working is to restart the phone. Actually, it occurs sometimes that the issue is because of a simple bug. When ever this is the case, a small restart will cure the situation. In cases where it still will not function, you may go to the next section.
2- Update your applications
At times the camera application doesn’t function mainly because it has not been updated . Thus you may update by going to Google Play and then in My games and apps. In cases where the app is already up to date or it still will not function, go to the next section.
3- Empty the camera application cache of your Neffos X9
It could possibly be that the situation comes from the cache of the Neffos X9 photo application. To fix the problem it’s enough to empty the cache of the application. To get this done, you will need to go to the Neffos X9 settings menu. When there, click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and click on Empty cache. Then try to restart the application.
4- Restart the Neffos X9 in secure mode
In cases where none of the prior steps function, it probably means that an application that is installed on your Neffos X9 is conflicting with the camera . To know in cases where this is the case, you need to restart your Neffos X9 in secure mode. To learn how, read our content: How you can start Neffos X9 in secure mode. Once you have started, you need to try to launch the camera application. In cases where it works properly, this means that a recently installed app is in conflict. We for that reason advise you to uninstall the latest applications and test if it works.
