Occasionally, the Neffos X1 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by several places. So, so that you can connect properly to the Wifi network with your Neffos X1, we decided to produce this tuto. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you have to do on the Neffos X1. At last, we will see what it is actually required to do and check on your Wifi box.
What to do when the Neffos X1 has an authentication problem on the Wifi network
Forget the Wifi network on your Neffos X1
If the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Neffos X1 may display the text message: Authentication or authentication error . If the issue comes from there, the answer is straightforward. Just forget about the Wifi network in your Neffos X1. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it is completed, you can try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Neffos X1 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When ever this is completed, a light will most of the time start blinking. You’re able to after that try to reconnect to the Wifi network with your Neffos X1. If it still does not work, go to the next trick.
Retype Password
Occasionally the authentication problem originates from the way you type the Wifi network password. Certainly, it is actually sometimes subtle to type a password Wifi on its Neffos X1. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is at times incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Neffos X1. Then try to reconnect with your Neffos X1.
Check box settings
If none of the prior answers did work, the problem may be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If this is not the case, select this option. Then try to connect your Neffos X1 again to Wifi. If the authentication issue carries on, we advise that you contact your service provider or a telephone retail store.
