At times, the Neffos displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you can connect properly to the Wifi network with your Neffos, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Neffos. Finally, we will see what it truly is required to do and check on your Wifi box.
What to do when the Neffos has an authentication problem on the Wifi network
Forget the Wifi network on your Neffos
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Neffos may display the message: Authentication or authentication error . In the event that the issue comes from there, the solution is quite simple. Simply forget about the Wifi network in your Neffos. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it’s carried out, you can try again to connect to the Wifi network. If the issue is not solved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Neffos because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it truly is very basic. You should find a synchronization button to press. When this is carried out, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Neffos. In the event that it still doesn’t work, go to the next trick.
Retype Password
At times the authentication problem comes from the technique you type the Wifi network password. In fact, it truly is sometimes subtle to type a password Wifi on its Neffos. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is oftentimes very simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Neffos. Then try to reconnect with your Neffos.
Check box settings
In the event that non-e of the prior solutions did work, the problem could be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check in the event that the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Neffos again to Wifi. In the event that the authentication issue carries on, we advise that you contact your service provider or a telephone store.
