From time to time, the Neffos P1 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your Neffos P1, we decided to produce this tuto. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you need to do on the Neffos P1. Finally, we will see what it is necessary to do and check on your Wifi box.
How to proceed when the Neffos P1 has an authentication problem on the Wifi network
Forget the Wifi network on your Neffos P1
If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Neffos P1 may display the text: Authentication or authentication error . If the problem comes from there, the solution is quite easy. Just forget about the Wifi network in your Neffos P1. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you can actually try again to connect to the Wifi network. If perhaps the problem is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Neffos P1 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is incredibly basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Neffos P1. If it still doesn’t function, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the technique you type the Wifi network security password. In fact, it is sometimes subtle to type a security password Wifi on its Neffos P1. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of laptop problems, the solution is oftentimes incredibly simple. In fact, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Neffos P1. After that try to reconnect with your Neffos P1.
Check box settings
If none of the previous solutions did function, the problem may be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Neffos P1 again to Wifi. If the authentication problem persists, we suggest that you contact your service provider or a telephone retail store.
