You have just purchased an Neffos C9 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Neffos C9 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Neffos C9 directly back. In fact, there are several tricks to fix this issue. We will therefore see in this content, what are the stuff to do and verify to ensure that the SIM card is recognized on your Neffos C9.
What to do when the SIM card is not recognized on my Neffos C9
In cases where the SIM card is not recognized on your Neffos C9, below is a list of stuff that will help you discover the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Neffos C9 is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Neffos C9
Occasionally the issue may originate from the location of the SIM card. In fact, it often occurs that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Neffos C9 from reading the SIM card. To fix this issue, you just simply have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another cellphone
To find out if the issue comes from the SIM card, you’re able to test it on another phone and you will have your answer. If it is not recognized on other devices, you’re able to change the SIM card.
Try another SIM card on your Neffos C9
In cases where the two previous steps do not give anything, it truly is required to test another SIM card to find out if perhaps the issue comes from the card. In fact, if perhaps other SIM card work on the Neffos C9, it truly is because the issue comes from the card. Otherwise, it truly is at the level of the cellphone that we will have to look.
Check that your Neffos C9 is not Simlocker
When you have tried several SIM cards on the Neffos C9 and non-e are recognized, the cellphone may be Simlocker. This implies that the Neffos C9 will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that will do that.
Check that the problem does not originate from the ROM installed on the Neffos C9
This part mainly concerns the people who root the Neffos C9 to install a ROM that is not initial. In cases where this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We recommend that you reinstall an initial ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we recommend you to bring your Neffos C9 and the SIM card back to 1 of your operator’s shops.
