You have just acquired an Neffos C5 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Neffos C5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Neffos C5 directly back. Indeed, there are several methods to fix this problem. We will consequently observe in this tuto, what are the stuff to do and verify to ensure that the SIM card is recognized on your Neffos C5.
What to do when the SIM card is not recognized on my Neffos C5
In the event that the SIM card is not recognized on your Neffos C5, below is a list of stuff that will help you determine the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Neffos C5 is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Neffos C5
From time to time the problem might come from the location of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Neffos C5 from reading the SIM card. To fix this problem, you just need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the problem originates from the SIM card, youre able to test it on a different phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Neffos C5
In the event that the two previous steps do not give anything, it truly is required to test a different SIM card to find out if perhaps the problem originates from the card. Indeed, if perhaps other SIM card function on the Neffos C5, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Check that your Neffos C5 is not Simlocker
In case you have tried several SIM cards on the Neffos C5 and none are recognized, the mobile phone could be Simlocker. It indicates that the Neffos C5 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that will do that.
Check that the problem will not come from the ROM installed on the Neffos C5
This part mainly concerns the people who root the Neffos C5 to install a ROM that is not original. In the event that this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We recommend that you reinstall an original ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we recommend you to bring your Neffos C5 and the SIM card back to one of your operator’s shops.
