At times, the Motorola one displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly sourced from many places. So, so that you may connect properly to the Wifi network with your Motorola one, we decided to produce this tuto. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at initially what you must do on the Motorola one. Finally, we will see what it truly is necessary to do and check on your Wifi box.
What to do when the Motorola one has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola one
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Motorola one may display the message: Authentication or authentication error . If the problem comes from there, the answer is very simple. Simply forget about the Wifi network in your Motorola one. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it is carried out, you may try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Motorola one because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it truly is extremely simple. You should find a synchronization button to press. When this is carried out, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Motorola one. If it still doesn’t work, go to the next trick.
Retype Security password
At times the authentication problem originates from the way you type the Wifi network security password. Certainly, it truly is sometimes subtle to type a security password Wifi on its Motorola one. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several pc problems, the solution is oftentimes extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola one. After that try to reconnect with your Motorola one.
Check box settings
If none of the previous answers did work, the problem could be found to be on the box of your provider. It will for that reason be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. After that try to connect your Motorola one again to Wifi. If the authentication problem continues, we suggest that you contact your service provider or a telephone retail store.
