Motorola one: Unrecognized SIM card

You have just purchased an Motorola one and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Motorola one does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Motorola one directly back. Certainly, there are several tips to solve this problem. We will for that reason observe in this content, what are the things to do and check in order that the SIM card is recognized on your Motorola one.unrecognized-sim-card-motorola-one

How to proceed when ever the SIM card is not recognized on my Motorola one

In the event that the SIM card is not recognized on your Motorola one, below is a list of things that will help you identify the source of the problem, observe repairing the problem.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Motorola one is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Motorola one

Occasionally the problem may come from the location of the SIM card. In fact, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola one from reading the SIM card. To solve this problem, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different mobile phone

To find out if the problem originates from the SIM card, you can test it on a different phone and you will have your answer. In case it is not recognized on other devices, you can modify the SIM card.

Try another SIM card on your Motorola one

In the event that the two previous steps do not give anything, it can be necessary to test a different SIM card to find out in the event that the problem originates from the card. Certainly, in the event that other SIM card work on the Motorola one, it can be because the problem originates from the card. Otherwise, it can be at the level of the mobile phone that we will have to look.

Confirm that your Motorola one is not Simlocker

If you have tried several SIM cards on the Motorola one and none are recognized, the mobile phone may perhaps be Simlocker. It indicates that the Motorola one will recognize only the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.

Check that the problem doesn’t come from the ROM installed on the Motorola one

This part mainly concerns the people who root the Motorola one to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We advise that you reinstall an initial ROM and re-test it.

In the event that nothing works

In the event that all the above solutions do not work, we recommend you to bring your Motorola one and the SIM card back to one of your operator’s shops.