Oftentimes, the Motorola Moto Z3 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by several places. So, so that youre able to connect properly to the Wifi network with your Motorola Moto Z3, we decided to write this guide. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you have to do on the Motorola Moto Z3. Finally, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Motorola Moto Z3 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto Z3
In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto Z3 may display the text: Authentication or authentication error . In cases where the issue comes from there, the solution is very simple. Just forget about the Wifi network in your Motorola Moto Z3. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . Once it’s done, youre able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Motorola Moto Z3 because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s incredibly basic. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Motorola Moto Z3. In cases where it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the solution you type the Wifi network password. Certainly, it’s sometimes subtle to type a password Wifi on its Motorola Moto Z3. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several computer problems, the solution is at times incredibly simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Motorola Moto Z3. After that try to reconnect with your Motorola Moto Z3.
Check box settings
In cases where non-e of the previous answers did function, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to check if perhaps the system of key is in WPA / WPA2 . In cases where this is not the circumstance, choose this option. After that try to connect your Motorola Moto Z3 again to Wifi. In cases where the authentication issue persists, we recommend that you contact your service provider or a telephone retail store.
