Occasionally, the Motorola Moto Z Force displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from many places. So, so that you can actually connect properly to the Wifi network with your Motorola Moto Z Force, we decided to produce this guide. So we will observe together what to do and where to look to resolve this issue of Wifi authentication. We will see at first of all what you need to do on the Motorola Moto Z Force. Finally, we will see what it can be required to do and check on your Wifi box.
How to proceed when the Motorola Moto Z Force has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto Z Force
Whenever the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Motorola Moto Z Force may display the message: Authentication or authentication error . Whenever the issue comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Motorola Moto Z Force. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it is carried out, you can actually try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto Z Force because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be extremely basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Motorola Moto Z Force. Whenever it still does not function, go to the next trick.
Retype Security password
Occasionally the authentication problem comes from the way you type the Wifi network security password. In truth, it can be sometimes subtle to type a security password Wifi on its Motorola Moto Z Force. We therefore advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in many laptop problems, the solution is occasionally extremely simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto Z Force. Then try to reconnect with your Motorola Moto Z Force.
Check box settings
Whenever none of the previous solutions did function, the problem may perhaps be found to be on the box of your provider. It will therefore be required to go in the parameters of the box and to check if the system of key is in WPA / WPA2 . Whenever this is not the case, select this option. Then try to connect your Motorola Moto Z Force again to Wifi. Whenever the authentication issue persists, we advise that you contact your service provider or a telephone store.
