At times, the Motorola Moto X 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly result from a lot of places. So, so that you may connect properly to the Wifi network with your Motorola Moto X 2, we decided to write this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at 1st what you must do on the Motorola Moto X 2. At last, we will see what it’s required to do and check on your Wifi box.
How to proceed when the Motorola Moto X 2 has an authentication problem on the Wifi network
Forget the Wifi network on your Motorola Moto X 2
If the Wi-Fi network to which you want to connect has been changed since your last authentication, your Motorola Moto X 2 may display the text message: Authentication or authentication error . If the issue comes from there, the answer is fairly simple. Simply forget about the Wifi network in your Motorola Moto X 2. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s completed, you may try again to connect to the Wifi network. If the issue is not solved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Motorola Moto X 2 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it’s very simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually after that try to reconnect to the Wifi network with your Motorola Moto X 2. If it still doesn’t function, go to the next trick.
Retype Security password
At times the authentication problem originates from the technique you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Motorola Moto X 2. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in a great many computer problems, the solution is sometimes very simple. Certainly, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Motorola Moto X 2. After that try to reconnect with your Motorola Moto X 2.
Check box settings
If non-e of the prior solutions did function, the problem could be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test in the event that the system of key is in WPA / WPA2 . If this is not the circumstance, select this option. After that try to connect your Motorola Moto X 2 again to Wifi. If the authentication issue carries on, we highly recommend that you contact your service provider or a telephone retail store.
