You have just bought an Motorola Moto G and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Motorola Moto G does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Motorola Moto G directly back. Indeed, there are a lot of methods to solve this issue. We will therefore find out in this content, what are the things to do and confirm to ensure that the SIM card is recognized on your Motorola Moto G.
What to do when the SIM card is not recognized on my Motorola Moto G
If perhaps the SIM card is not recognized on your Motorola Moto G, below is a list of things that will help you determine the source of the issue, find out repairing the issue.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Motorola Moto G is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Motorola Moto G
Sometimes the issue might be caused by the location of the SIM card. Actually, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Motorola Moto G from reading the SIM card. To solve this issue, you just have to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another phone
To find out if the issue originates from the SIM card, youre able to test it on another phone and you will have your answer. When it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Motorola Moto G
If perhaps the two previous steps do not give anything, it is actually required to test another SIM card to find out if perhaps the issue originates from the card. Indeed, if perhaps other SIM card function on the Motorola Moto G, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the phone that we will have to look.
Confirm that your Motorola Moto G is not Simlocker
If you have tried a lot of SIM cards on the Motorola Moto G and none are recognized, the phone could be Simlocker. It indicates that the Motorola Moto G will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the web that will do that.
Check that the problem doesn’t be caused by the ROM installed on the Motorola Moto G
This part mainly concerns the people who root the Motorola Moto G to install a ROM that is not original. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We advise that you reinstall an original ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Motorola Moto G and the SIM card back to 1 of your operator’s shops.
