You have just acquired an Motorola Moto G 2 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Motorola Moto G 2 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Motorola Moto G 2 directly back. Indeed, there are a lot of tricks to solve this issue. We will consequently find out in this tuto, what are the stuff to do and verify so that the SIM card is recognized on your Motorola Moto G 2.
What to do when ever the SIM card is not recognized on my Motorola Moto G 2
In cases where the SIM card is not recognized on your Motorola Moto G 2, below is a list of stuff which could help you determine the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Motorola Moto G 2 is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the mobile. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Motorola Moto G 2
Oftentimes the issue might be caused by the tracking of the SIM card. Actually, it often occurs that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Motorola Moto G 2 from reading the SIM card. To solve this issue, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the issue comes from the SIM card, youre able to test it on a different phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Motorola Moto G 2
In cases where the two previous steps do not give anything, it is required to test a different SIM card to find out in cases where the issue comes from the card. Indeed, in cases where other SIM card function on the Motorola Moto G 2, it is because the issue comes from the card. Otherwise, it is at the level of the mobile phone that we will have to look.
Confirm that your Motorola Moto G 2 is not Simlocker
If you have tried a lot of SIM cards on the Motorola Moto G 2 and non-e are recognized, the mobile phone could possibly be Simlocker. This means that the Motorola Moto G 2 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the net which could do that.
Check that the problem doesn’t be caused by the ROM installed on the Motorola Moto G 2
This part mainly concerns the people who root the Motorola Moto G 2 to install a ROM that is not original. In cases where this is actually what you have carried out, be aware that the unrecognized SIM card issue is quite common after installing new ROMs. We highly recommend that you reinstall an original ROM and re-test it.
In cases where nothing functions
In cases where all the above solutions do not work, we recommend you to bring your Motorola Moto G 2 and the SIM card back to 1 of your operator’s shops.
